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Сергеева, Екатерина Витальевна. Обработка инцидентов в Service Desk: магистерская диссертация студентки 2 курса очной формы обучения направления 09.04.03 Прикладная информатика, магистерская программа «Прикладная информатика в экономике» / Е. В. Сергеева; науч. рук. А. Г. Ивашко; Тюм. гос. ун-т, Институт математики и компьютерных наук. — Тюмень, 2016. — 120 с.: рис., табл. — Приказ от 30.06.2016 № 2142-22 по Тюменскому государственному университету о выпуске магистров. — Согласие от 20160623 на размещение ВКР Сергеевой Е. В. — Свободный доступ из сети Интернет (чтение). — <URL:https://library.utmn.ru/dl/VKR_Tyumen/VKR_2016/IMiKN/Sergeeva_VKR.pdf>.

stat
Period Read Print Copy Open Total
Year 2019 Quarter 3 July 3 0 0 0 3
August 1 0 0 0 1
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 3 0 0 0 3
Year 2020 Quarter 1 January 0 0 0 0 0
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 3 0 0 0 3
June 1 0 0 0 1
Quarter 3 July 1 0 0 0 1
August 0 0 0 0 0
September 4 0 0 0 4
Quarter 4 October 2 0 0 0 2
November 2 0 0 0 2
December 0 0 0 0 0
Year 2021 Quarter 1 January 0 0 0 0 0
February 2 0 0 0 2
March 0 0 0 0 0
Quarter 2 April 2 0 0 0 2
May 3 0 0 0 3
June 2 0 0 0 2
Quarter 3 July 6 0 0 0 6
August 5 0 0 0 5
September 2 0 0 0 2
Quarter 4 October 2 0 0 0 2
November 2 0 0 0 2
December 0 0 0 0 0
Year 2022 Quarter 1 January 0 0 0 0 0
February 1 0 0 0 1
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 0 0 0 0 0
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 0 0 0 0 0
December 0 0 0 0 0
Year 2023 Quarter 1 January 1 0 0 0 1
February 1 0 0 0 1
March 0 0 0 0 0
Quarter 2 April 0 0 0 0 0
May 2 0 0 0 2
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 2 0 0 0 2
December 4 0 0 0 4
Year 2024 Quarter 1 January 1 0 0 0 1
February 1 0 0 0 1
March 0 0 0 0 0
Quarter 2 April 1 0 0 0 1
May 2 0 0 0 2
June 0 0 0 0 0
Quarter 3 July 0 0 0 0 0
August 0 0 0 0 0
September 0 0 0 0 0
Quarter 4 October 0 0 0 0 0
November 1 0 0 0 1
December 1 0 0 0 1
Year 2025 Quarter 1 January 2 0 0 0 2
February 0 0 0 0 0
March 0 0 0 0 0
Quarter 2 April 2 0 0 0 2
May 1 0 0 0 1
Total 69 0 0 0 69